Home Apps & Softwares Virgin Cellular now presents customer support through in-app chat

Virgin Cellular now presents customer support through in-app chat

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Virgin Cellular at the moment introduced the launch of their new in-app buyer help chat service, designed to make it simpler for patrons to get the assistance they want.

You will get fast solutions to frequent questions by merely tapping the chat possibility within the app to talk to a buyer care member immediately, thus skipping the necessity to make any cellphone calls.

Virgin Cellular has mentioned that every buyer help staff member has additionally created their very own distinctive bitmoji to symbolize themselves within the app, so as to make for a extra personalised buyer help expertise.

Karim Benkirane, Managing Director, Virgin Cellular UAE, commented: “All the pieces we do at Virgin Cellular is designed to make our prospects’ lives so simple as attainable and permit them to handle the whole lot from sign-up to customising their plans through our award-winning app. Launching our new in-app chat service was the following step in offering whole management to our prospects, permitting them to attach with us in a straightforward, quick and handy manner.”

New Virgin Cellular prospects can chat by tapping on the query mark icon on the prime proper of the display, whereas present customers can entry the function by tapping the ‘Extra’ part and deciding on ‘Chat with us’.